Accessible PTY transfers: confirm vehicle and hotel access

Describe the assistance you need

Tell the booking team whether you can transfer into a normal seat, need a wheelchair space, or require a ramp or lift. Provide mobility-equipment dimensions, folded size and approximate weight. A Standard or VIP label does not establish accessibility.

Confirm the assigned vehicle

Ask the provider to confirm the specific configuration, restraint system and boarding arrangements in writing. Do not treat a generic van photograph or passenger count as proof that equipment and travellers fit safely. If the required service is unavailable, the enquiry is not a confirmed reservation.

Check both ends of the trip

Airport meeting routes, curbside loading, hotel steps and Casco Viejo street restrictions can affect the journey. Ask the accommodation about its actual accessible entrance and luggage assistance. A lawful street stop may differ from the entrance shown on a map.

Allow enough time

Include additional boarding and unloading time when planning a return flight. Share the airline deadline and arrange any airport assistance directly with the airline or airport. The road transfer quote does not replace airline mobility support or guarantee a connection.

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